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Rethinking Your First Move
Many teams jump straight into pricey AI platforms and end up disappointed.
Sometimes, you don’t need advanced algorithms.
Start by visualizing your goals and the chain of events (workflows) that help you adchieve them.
Why Begin with Visualization Instead of an AI Shopping Spree
Ask yourself and your team : Does your workflow effectively deliver what you need towards your goal or vision? If you see confusion or wasted time, fix that first.
Set Clear Goals
- What are your targets this quarter / period ?
- What are the critical measures of your target delivery ?
- How well does your current work process align with those targets?
Map Assumptions and Pain Points
Stay present with your own bias or preconception and turn guesses into quick tests & evidence:
- Pain Point
“Our invoicing stalls each week.” - Assumption
“It’s because we wait on manual approval.” - Test
“Automate approval steps and track errors, time saved, or staff feedback.”
By linking problems to assumptions, you confirm if a small tweak solves a big issue.
Example: Automating Support Response
A recent startup client struggled with a high volume of support tickets. They planned a big AI spend but started by visualizing their process:
- Used Miro (@Miro) to map each support step.
- Moved to Jira (@Jira) to build and manage workflow.
- Spotted long waits when staff answered repeat questions.
- Installed Jira Helpdesk with predefined replies.
- Reduced calls by 45%, freeing the team for tougher issues.
- Added an AI-driven bot later when they saw a need for more advanced responses.
Get Started
- Visualize Your Workflow - with your team
Sketch out every step in a core process while aligning your team - Set Concrete Goals
Identify what success looks like this month or quarter. - Test Automation
Solve one issue at a time with small, targeted changes. - Consider AI When Needed
If the process needs deeper analysis or forecasts, start a small pilot.
You don’t have to overspend on AI to see rapid gains. A few simple tweaks often fix the biggest bottlenecks.